Western Continuing Studies

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Collaborative Conflict Resolution

ADRN6201

Workshop


Description

Understand collaborative methods for resolving conflict and solving interest-based problems. Identify which approaches are appropriate in various situations. Learn the “secrets” of keeping discussions productive and avoiding impasses that could stall or end the communication process.

Topics

  • The advantages of collaborative conflict resolution
  • How to improve results and relationships by applying an interest-based approach
  • The Circle of Conflict analysis tool
  • Drawing out the best in others in conflict situations

This course contains similar content to LEAD6253 The Leader's Role in Resolving Conflict.

Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.

 



Registration Options

Select the format, then click course code/date to view details and to register.

ADRN6201 - 031 Oct 04 - Oct 05, 2016 Wait List

Day Date Time Location
Tue, Wed   Oct 04 to Oct 05, 2016 9:00AM to 4:00PM Downtown Campus, Citi Plaza, 125

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

Completion Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Textbook

No textbook required. All materials and handouts are provided.

Instructors:
Janine Higgins

Fee(s):
Course Fee $565.00 ?
Western Employee $565.00 ?

Potential Discount(s): Citi Plaza , Tech Alliance , Western Alumni , CIM , Pillar , Amway , Great West Life , Goodlife Members

ADRN6201 - 032 Jan 19 - Jan 20, 2017 Available

Day Date Time Location
Thu, Fri   Jan 19 to Jan 20, 2017 9:00AM to 4:00PM Downtown Campus, Citi Plaza, 125

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

Completion Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Textbook

No textbook required. All materials and handouts are provided.

Instructors:
Janine Higgins

Fee(s):
Course Fee $565.00 ?
Western Employee $565.00 ?

Potential Discount(s): Citi Plaza , Tech Alliance , Western Alumni , CIM , Pillar , Amway , Great West Life , Goodlife Members

ADRN6201 - 033 Mar 02 - Mar 03, 2017 Available

Day Date Time Location
Thu, Fri   Mar 02 to Mar 03, 2017 9:00AM to 4:00PM Downtown Campus, Citi Plaza, 125

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

Completion Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Textbook

No textbook required. All materials and handouts are provided.

Instructors:
Janine Higgins

Fee(s):
Course Fee $565.00 ?
Western Employee $565.00 ?

Potential Discount(s): Citi Plaza , Tech Alliance , Western Alumni , CIM , Pillar , Amway , Great West Life , Goodlife Members