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Facilitation Processes: Building Consensus and Creating Engagement




facilitation skills

Learn three facilitation processes for improving the effectiveness of group communication: the cards workshop method, flipchart workshop method and focused conversation method. Discuss the application of these facilitation processes in strategic planning, group issue analysis and/or problem-solving and conflict resolution.


  • Structuring and leading a focused conversation
  • The ORID (Objective, Reflective, Interpretive, Decisional) thinking model
  • Using the workshop method to achieve group consensus

Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.

Registration Options

Select the format, then click course code/date to view details and to register.

ADRN6206 - 014 30 May 2017 - 01 Jun 2017 Available

Day Date Time Location
Tue, Wed, Thu   30 May 2017 to 01 Jun 2017 9:00AM to 5:00PM Downtown Campus, Citi Plaza, 125

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

Completion Requirements

To complete this course, active participation is required and participants must attend 100% of this course.


No textbook required. All materials and handouts are provided.

Janine Higgins

Course Fee 785.00 ?
Western Employee 785.00 ?

Potential Discount(s): Citi Plaza , Tech Alliance , Western Alumni , Pillar , Amway , Great West Life , Goodlife Reward Members , TriHQ