Facilitation processes improve the effectiveness of group communication and thus reduce or prevent conflict and develop group consensus. Participants will learn three facilitation processes: the cards workshop method, flipchart workshop method and focused conversation method, and discuss their application in strategic planning, group issue analysis and/or problem-solving and conflict resolution. This program provides important skills for those working with groups within their own organization and also for external consultants and facilitators.
Note: For those who dislike speaking in front of large groups, focused conversations and flip chart workshops are used with relatively small groups. Your practice sessions will be in small groups.
At the completion of this course students will be able to:
- Appreciate the reasons meetings often bog down
- Structure and lead a Focused Conversation, employing the ORID thinking model
- Improve meetings in which they are participants by invisibly ‘facilitating from the side of the room’
- Use the Workshop Method to efficiently achieve group consensus
- Understand the benefits and drawbacks of a variation of the Workshop Method (Flipchart Workshop)
- Consider the qualities of a competent facilitator
- Practice the methods in small groups with coaching from the instructor and knowledgeable coaches
For those who dislike speaking in front of large groups, focused conversations and flip chart workshops are used with relatively small groups. Your practice sessions will be in small groups.
This is an interactive course, which includes lectures, group exercises, role-play and discussion.
To complete this course, active participation is required and participants must attend 100% of this course.