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Shifting From Positions to Interests

ADRN6207

Two Day Workshop


Description

In both mediation and negotiation, shifting the discussion from positions to interests is a secret to success. It is also one of the most difficult skills to master. This course will discuss techniques to accomplish this shift and how to differentiate between interests and issues. Participants will also explore the subtleties of conflict resolution: how to name interests in a way that is both accurate and helpful to problem-solving and the depth of discussion required.

What You Will Learn

At the completion of this course students will be able to:

  • Appreciate why people take positions and the various ways in which positions are expressed
  • Consider how to name interests in a way that facilitates problem-solving
  • Refine the communication skills learned in Collaborative Conflict Resolution that facilitate the shift from positions to interests and add to their ‘toolbox’
  • Apply the skills and concepts learned in this course to real and fictional situations through practice negotiations or mediations with coaching from the instructor and knowledgeable coaches

What to Expect

This is an interactive course, which includes lectures, group exercises, role-play and discussion.

To complete this course, active participation is required and participants must attend 100% of this course.



Registration Options

Select the format, then click course code/date to view details and to register.

ADRN6207 - 001 - Canceled

Course Materials

Materials and handouts will be provided in class.

Attendance Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Western Employees

This course is pre-approved for Reimbursed tuition for eligible Western employees.

Instructors:
Janine Higgins

Fee(s):
Course Fee $565.00 ?

Potential Discount(s): Citi Plaza , Western Alumni

ADRN6207 - 007 Sep 18 - Sep 19, 2014 Future Offering

Day Date Time Location
Thu, Fri   Sep 18 to Sep 19, 2014 9:00AM to 4:00PM Downtown Campus, Citi Plaza, 124

Course Materials

Materials and handouts will be provided in class.

Attendance Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Western Employees

This course is pre-approved for Reimbursed tuition for eligible Western employees.

Instructors:
Janine Higgins

Fee(s):
Course Fee $565.00 ?

Potential Discount(s): Citi Plaza , Western Alumni