Western Continuing Studies

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Developing Your Emotional Intelligence

ADRN6213

Workshop


Description

Emotional Intelligence (EQ) plays a critical role in the overall quality of our personal and professional lives. Emotional Intelligence is a set of skills and attitudes that help you recognize, understand and choose how you think, feel, and act. In this course you will learn how improving your own EQ will help you to effectively manage conflict, deal with stress and relate to others.

The class address the topics of emotion and the brain, emotional awareness and expression, emotional regulation, assertiveness, empathy, relationship-building, decision-making, and stress management. There will also be more introspective topics such as independence, problem solving, impulse control, optimism, flexibility, social responsibility, self-actualization and reality-testing.

What You Will Learn

At the completion of this course students will be able to:

  • Understand and improve your emotional intelligence skills
  • Through an understanding of your brain, learn to take charge of your thoughts so they regulate emotion and reduce stress
  • Enhance your recognition of the range of emotions including the emotions that underlie anger and tears
  • Consider strategies to regulate emotion
  • Appreciate the value, to yourself and others, of expressing emotion
  • Develop social intelligence by supporting the dignity of others
  • Overcome the ten temptations that violate our own dignity and the dignity of others
  • Consider the elements and benefits of mutually satisfying interpersonal relationships and connection to the greater good
  • Using ‘I’ statements and other assertiveness tools, communicate with firmness and clarity while remaining respectful.  Take your rightful space in the conversation, but leave space for the other person.
  • Consider workplace behaviours that do or don’t foster good relationships and a positive environment.
  • Identify strategies and processes to become more productive at work, be more objective and make better decisions

What to Expect

This is an interactive course, which includes lectures, group exercises, role-play and discussion.

To complete this course, active participation is required and participants must attend 100% of this course.

Please come to this course prepared to share your experiences, opinions and perspectives with the class.

There are no prerequisites required. Please come prepared to share your experiences, opinions and perspectives with the class.

Find out more

The course instructor, Janine Higgins joined us on Ask the Experts to discuss Emotional Intelligence.


Ask the Experts



Registration Options

Select the format, then click course code/date to view details and to register.

ADRN6213 - 004 Jul 04 - Jul 06, 2016 Wait List

Day Date Time Location
Mon, Tue, Wed   Jul 04 to Jul 06, 2016 9:00AM to 4:00PM Downtown Campus, Citi Plaza, 124

Course Materials

Materials and handouts will be provided in class.

Attendance Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Western Employees

This course is pre-approved for Reimbursed tuition for eligible Western employees.

Instructors:
Janine Higgins

Fee(s):
Course Fee $835.00 ?

Potential Discount(s): Citi Plaza , Tech Alliance , Western Alumni , Pillar , CIM , Amway

ADRN6213 - 006 Jul 10 - Jul 12, 2017 Available

Day Date Time Location
Mon, Tue, Wed   Jul 10 to Jul 12, 2017 9:00AM to 4:00PM Downtown Campus, Citi Plaza, 125

Course Materials

Materials and handouts will be provided in class.

Attendance Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Western Employees

This course is pre-approved for Reimbursed tuition for eligible Western employees.

Instructors:
Janine Higgins

Fee(s):
Course Fee $835.00 ?

Potential Discount(s): Citi Plaza , Tech Alliance , Western Alumni , CIM , Pillar , Amway , Great West Life