Emotional Intelligence (EQ) plays a
critical role in the overall quality of our personal and professional
lives. Emotional Intelligence is a set of skills and attitudes that help
you recognize, understand and choose how you think, feel, and act. In
this course you will learn how improving your own EQ will help you to
effectively manage conflict, deal with stress and relate to others.
The two days in class address the
topics of emotion and the brain, emotional awareness and expression, emotional
regulation, assertiveness, empathy, relationship-building, decision-making, and
stress management. The two weeks online address more introspective topics such
as independence, problem solving, impulse control, optimism, flexibility,
social responsibility, self-actualization and reality-testing.
You will need to log into the online portion of the course approximately four
times per week.
At the completion of this course students will be
- Understand how
emotional intelligence contributes to success in life and at work
- Learn the structure and
processes of our brain relating to emotions and appreciate the control that
thought has on regulation of emotion
- Develop an emotional
vocabulary, consider the value of emotional expression
- Appreciate empathy’s
role in building relationships
- Recognize the three
principles of assertiveness
- Using ‘I’ statements,
communicate with firmness and clarity while remaining respectful, take your
rightful space in the conversation, but leave space for the other person.
- Using the focused
conversation structure, develop clear thinking practices that acknowledge the
value of emotion but ensure we move beyond emotion to analysis. Apply this structure to group discussion
where strong emotion is involved.
- Enhance their
- Work in a small online
groups to consider ways to improve on key elements and report on their personal
- Integrate and practice the skills of the course through
reflection and practice exercises
is a blended course. The two day in class component of this course is
interactive and includes lectures, group exercises and discussion. The
online component requires active participation in discussion forums and
students can expect to spend approximately 10 hours per week on course
Please come to this course prepared to share your experiences, opinions and perspectives with the class.