Business Analyst


Posted: June 1, 2018

By: Alison Adair


Top 10 Courses in 2017/2018


We offer approximately 200 public interest courses to more than 1,800 students in any given year. This year, the following classes cracked our top 10 most popular courses list.


The Effective Leader


Topping our list this year was The Effective Leader, a two-day workshop where you can discover how effective leaders help others to develop their skills in critical thinking, finding and implementing creative solutions, and assuming responsibility.

NEW THIS YEAR - Leading Through Conflict, a three-course certificate to help you develop strategies to lead difficult conversations, address team tension, and resolve conflict.



Project Management


Coming in second, this five-month accelerated course is offered both in-class and online. Students learn how to apply project management principles in order to successfully manage and complete projects.

NEW THIS YEAR - Advanced Project Management, a four-course certificate to help refresh your project management skills, and through which you can learn techniques and methodologies to improve your project outcomes.



Collaborative Conflict Resolution

  This popular course allows you to learn the “secrets” of keeping discussions productive and avoiding impasses that could stall or end the communication process. Become an expert at resolving conflicts in a way that works for everyone. 


Design Thinking


Learn to think differently. Engage in hands-on design thinking activities that drive different types of innovation and entrepreneurship — whether social, commercial, technical, or creative in nature.

By far, our most popular new course of 2017! Every offering last year sold out. If you are interested in Design Thinking, make sure you register early!



Emotional Intelligence


Your IQ gets you the job, your EQ (emotional intelligence) gets you promoted. Come to better understand your strengths through the use of personality inventories, self-assessments, and a 360-degree evaluation of your skills and traits.

We offer three different workshops to help you respond in emotionally charged situations.
Developing Your Emotional Intelligence - Emotional Intelligence Emotional Intelligence in Action



Social Media Fundamentals


Do you feel a little bit out of the loop when it comes to social media? Want to know how social media can help to advance your online presence? Discover how social media can help you stay in touch, advance your business goals, and open the door to a world of news, entertainment and creativity.

Take your knowledge to the next level with our Social Media Strategy workshop!



Web Strategy: Audience, Content and Usability


Your website is not only about the technology you are using, but also who you are trying to reach and what exactly you are trying to communicate to them. An effective web presence requires planning and strategy, which you can hone in this highly valuable course.

NEW THIS YEAR - Digital Communications: learn how to create engaging content, build community, and tell your story in this three-course certificate.



Problem-Solving, Decision-Making and Creativity


In a world where change is the only constant, the need to be innovative has never been more crucial. Inspire others to develop and exercise innovation and creativity in problem-solving: an essential skill in today’s fast-paced and complex world.

NEW THIS YEAR - Innovative Thinking, a three-course certificate for those who want to learn innovative ideas to apply to their current and future business challenges.



Enacting Theories of Leadership: Creating Action from Theory


In this popular workshop, you will take a look at the most current thinking about leadership so that you can equip yourself with the knowledge and skills required to convert that theory into positive action.



 Managing Your Productivity at Work


Feel like you have so much to do that you don’t know where to begin? Based on the popularity of this course, many of us seem to have a never-ending list of things to do that we have difficulty getting accomplished. This three-hour workshop will help you become more productive.