facilitation skills

Learn three facilitation processes for improving the effectiveness of group communication: the cards workshop method, flipchart workshop method and focused conversation method. Discuss the application of these facilitation processes in strategic planning, group issue analysis and/or problem-solving and conflict resolution.


  • Structuring and leading a focused conversation
  • The ORID (Objective, Reflective, Interpretive, Decisional) thinking model
  • Using the workshop method to achieve group consensus

EquivalencyCourse Outline

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Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.

Applies Towards the Following Certificates


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