facilitation skills

Learn three facilitation processes for improving the effectiveness of group communication: the cards workshop method, flipchart workshop method and focused conversation method. Discuss the application of these facilitation processes in strategic planning, group issue analysis and/or problem-solving and conflict resolution.


  • Structuring and leading a focused conversation
  • The ORID (Objective, Reflective, Interpretive, Decisional) thinking model
  • Using the workshop method to achieve group consensus


Financial Assistance
Financial Assistance

This course is eligible for Ontario Student Assistance Program (OSAP) micro-credential funding. Find out if you are eligible.




Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.

Applies Towards the Following Certificates


Thank you for your interest in this course.

This course is currently not available for registration. If you would like to be notified when registration opens, simply click Request Information and watch your inbox for details.