Build on the collaborative interest-based problem solving approach from Collaborative Conflict Resolution to achieve results that meet your needs while facilitating ‘buy-in’ from others. Understand and develop a skill set for managing the negotiation process, asserting your own interests effectively, and dealing with resistance from the other negotiator(s).

Topics

• Identifying when to negotiate and when another approach is required
• The negotiation cycle (from planning to agreement maintenance)
• Key success factors in preparing for negotiation
• Application of concepts to real and fictional situations

Applies Towards the Following Certificates

• Professional Certificate in Conflict Management : Elective Courses
• Professional Certificate in Project Management : Elective