conflict in the workplace

Apply mediation and/or negotiation skills to a wide variety of employment situations. Develop strategies for applying dispute resolution concepts in the workplace.


  • Dignity violations: the root of many workplace conflicts
  • Micro-inequities and how to address them
  • Ken Blanchard’s Whale Done approach
  • How to deliver ‘bad news’ and address problematic behaviour



Applies Towards the Following Certificates


Thank you for your interest in this course.

This course is currently not available for registration. If you would like to be notified when registration opens, simply click Request Information and watch your inbox for details.