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Asserting Yourself Under Pressure

Identify the reasons for passive, aggressive and manipulative behaviours, and learn assertive behaviours instead. Practice assertive approaches and apply them to your own work and personal circumstances. Discover how being assertive can help you to be more positive, more creative, and better able to get your job done effectively.

Topics

  • The difference between aggressive, passive and assertive behaviour
  • Using ‘I’ statements and other assertiveness tools
  • Communicating with firmness and clarity while remaining respectful
  • Application of skills and concepts to real and fictional situations

EquivalencyCourse Outline

View additional details including learning outcomes, goals and evaluation breakdown.

 

Recommendations

Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.

Applies Towards the Following Certificates

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Register - Select a section to enroll in

Type
In class
Days
T, W
Time
9:00AM to 4:00PM
Dates
Sep 24, 2019 to Sep 25, 2019
Schedule
Total Hours
14.0
Format
Potential Discount
Instructors

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class.  There are no exams, quizzes or homework!

Completion Requirements

To complete this course, active participation is required and participants must attend 100% of this course.

Textbook

No textbook required. All materials and handouts are provided.

Required