Emotional intelligence is a set of skills and attitudes that help you recognize, understand and choose how you think, feel, and act. Understanding the emotional aspect of human interactions can reduce misunderstandings and can help build more cohesive teams and organizations. Refining and being aware of your own emotional intelligence will improve your job performance and the overall quality of both your professional and personal lives.
- How the brain regulates emotion
- Improving productivity and organizational effectiveness with emotional intelligence
- Strategies to recognize and regulate emotion in others for stress management and professional success
- How to communicate and respond in emotionally charged situations
Come prepared to share your experiences, opinions and perspectives with the class.
All that is required is a strong desire to succeed and a willingness to learn and apply yourself.