Western Continuing Studies

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Crisis Communication




Discover how you can protect and maintain the reputation and image of your organization during a sudden emergency or ongoing issue. Identify the most effective strategies and techniques for dealing with the media and key stakeholders in a time of crisis. Learn how to build a crisis communication plan to for a quick and effective response when a crisis hits.


  • Responding quickly and effectively to a reputational crisis
  • Implementing an effective short and long-term reputational crisis response
  • The best approaches to communicate with media, the public and stakeholders in difficult times

Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.

Registration Options

Select the format, then click course code/date to view details and to register.

CMPR6201 - 009 Nov 10 - Nov 11, 2016 Available

Day Date Time Location
Thu, Fri   Nov 10 to Nov 11, 2016 9:00AM to 4:00PM Downtown Campus, Citi Plaza, 124

What to Expect

This is an interactive workshop, which may include lectures, group exercises, role-play and discussion. Come prepared to share your experiences, opinions and perspectives with the class. There are no exams, quizzes or homework!

Completion Requirements

To complete this course, active participation is required and participants must attend 100% of this course.


No textbook required. All materials and handouts are provided.

Keith Marnoch

Course Fee $460.00 ?

Potential Discount(s): Citi Plaza , Western Alumni , Pillar , Amway , Great West Life , Goodlife Reward Members