Western Continuing Studies

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Business Administration




This course uses a variety of approaches to engage students in examining and discussing a broad range of business situations where analysis and decision-making are required. The course is designed to empower students with the knowledge, strategies and techniques required to deal with real challenges faced in the workplace. Emphasis is placed on management’s function to make decisions in relation to finance, marketing, operations, organizational behaviour and general management.

What You Will Learn

At the completion of this course students will be able to:

  • Canvas the responsibilities of a manager
  • Explore the importance of good leadership skill and business ethics
  • Learn practical skills in the management functions of decision-making, planning, organizing, and controlling
  • Assess organization structure, resources and operational process
  • Understand the importance of managing work culture and communication
  • Discuss the foundations of motivation, team building and managing change

What to Expect

This course is offered in class and online. There is a reasonable amount of work involved outside the classroom. Textbooks are required, and reading will be assigned on a regular basis.


If you choose to take this course online you should plan to log into your course regularly throughout the week.

Please come to this course prepared to share your experiences, opinions and perspectives with the class.

Professional Affiliations

This course is recognized by:

Canadian Institute of Management

Insurance Institute of Canada

Qualified Administrative Assistant Program

Taking this course towards the beginning of the Management Program is recommended


"She did a great job of trying to relate the course content to real life by: having guest speakers working in the field; providing examples from her own career; and encouraging classmates to share their own examples. I learned from the lectures, the text, the assignments, and the group discussions. Taking this course required a big commitment but it was well worth it! Thank you."


"Very engaging and made the classroom experience fun and enjoyable."


"Delightfully energetic, knowledgeable, engaging, personable. Ideal instructor. I hope to have Carol Ann as an instructor in the future."

Registration Options

Select the format, then click course code/date to view details and to register.

BSMG6212 - 009 Jan 11 - Apr 08, 2016 Enrollment Closed

Day Date Time Location
Anytime Jan 11 to Apr 08, 2016 Anytime Online

Required Software/Technology: This course is held online via the OWL learning platform. Participants require access to the Internet. We recommend high-speed internet connection to get the most from OWL, now powered by Sakai.

Completion Requirements
This is a graded course. Evaluation will be based on any combination of participation in online discussions, tests, and assignments. If this course is being taken as part of the CIM Designation a minimum grade of 60% is required to pass.

Required Materials
Management, Robbins & Coulter, 11th Edition, ISBN 9780134030678.

Carol-Ann Smith

Course Fee $515.00 ?
Western Employee $515.00 ?

Potential Discount(s): Citi Plaza , Tech Alliance , Western Alumni , Pillar , CIM , Amway