Lead purposefully and effectively through conflict

Effective conflict resolution, mediation, and negotiation are key to a harmonious and productive professional environment. Learn how to respond to conflict creatively and positively to resolve differences without resorting to a confrontational process.

Help your employees, coworkers, or clients resolve their differences through mutual agreement in a timely and confidential manner.

 

Janine Higgins, our Conflict Management program instructor, explains how the Circle of Conflict helps us address conflict by examining the five primary causes.

 

Flexible Learning

ONLINE

These flexible courses and certificates are offered fully online, allowing you to keep learning, even if you work full-time or live outside of the London area.

TAKE A COURSE

For added flexibility, you can register for individual courses. You can take one course or stack them towards a certificate program.
 

CERTIFICATE

Build your knowledge and develop your skills for career advancement with our Certificate programs.

 

 

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