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Hone your interpersonal communications style so that you are better able to deal with difficult issues, share an informed perspective, or present with confidence. Discover strategies to better organize your thoughts, and develop a more disciplined mindset to listening, absorbing, thinking, and evaluating – before speaking. 

Topics

  • Communicate more concisely, clearly, and confidently
  • Develop a strategic approach to communications
  • Improve writing tone for more effective communications
  • Handle conflict to reach more positive outcomes
  • Identify and overcome barriers to organizational communication

EquivalencyCourse Outline

View additional details including learning outcomes, goals and evaluation breakdown.

 

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Type
Online
Dates
Jan 20, 2020 to Mar 13, 2020
Schedule
Total Hours
24.0
Format
Potential Discount
Instructors

What to Expect

This is an interactive course; you will engage online with your class and instructor through our online learning management system. Plan to log into your course regularly throughout the week.

You can expect approximately six hours of work per week for discussions, readings, assignments, exams/quizzes and other course requirements.

Completion Requirements

This is a graded course. Evaluation will be based on any combination of participation, exams/quizzes and assignments.

Textbook

The Presenter's Toolbox: Time-Saving Tools to Build Better Presentations, 2016, Bergman, ISBN 9780987968975

Required