Discover how to manage formal and informal volunteer infrastructures. Learn to use an audit tool to identify areas in organizations that require change implementation. Identify who in our community volunteers and why. Discuss unique ways to recruit, recognize and retain volunteers at all levels.


  • Planning, recruitment, selection, orientation, training, supervision and assessment
  • Legal and ethical considerations
  • The relationship between staff and volunteers

Applies Towards the Following Certificates


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Date and Time TBA

What to Expect

This is an interactive course; you will engage face-to-face with your class and instructor.

You will have access to our online learning management system to review, download and print course materials, connect with your classmates and instructor via the online discussion forum.

You can expect approximately three additional hours of work per week for readings, assignments, exams/quizzes and other course requirements.

Completion Requirements

This is a graded course. Evaluation will be based on any combination of participation, exams/quizzes and assignments.