Discover how you can protect and maintain the reputation and image of your organization during a sudden emergency or ongoing issue. Identify the most effective strategies and techniques for dealing with the media and key stakeholders in a time of crisis. Learn how to build a crisis communication plan to for a quick and effective response when a crisis hits.


  • Responding quickly and effectively to a reputational crisis
  • Implementing an effective short and long-term reputational crisis response
  • The best approaches to communicate with media, the public and stakeholders in difficult times



Financial Assistance
Financial Assistance

This course is eligible for Ontario Student Assistance Program (OSAP) micro-credential funding. Find out if you are eligible.




Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.

Applies Towards the Following Certificates

Register - Select a section to enroll in
Feb 14, 2022 to Mar 11, 2022
Total Hours
Potential Discount

What to Expect

This is an interactive course; you will engage online with your class and instructor through our online learning management system. Plan to log into your course regularly throughout the week. 

Real-Time Learning

There will be live Zoom sessions in this course. Dates TBA.

Completion Requirements

This is a graded course where a complete or incomplete will be issued. Evaluation will be based on participation, completion of course activities, and attendance scheduled Zoom sessions.