Discover how you can protect and maintain the reputation and image of your organization during a sudden emergency or ongoing issue. Identify the most effective strategies and techniques for dealing with the media and key stakeholders in a time of crisis. Learn how to build a crisis communication plan for a quick and effective response when a crisis hits.


  • Responding quickly and effectively to a reputational crisis
  • Implementing an effective short and long-term reputational crisis response
  • The best approaches to communicate with media, the public and stakeholders in difficult times


Western Digital BadgeEarn a Western Digital Badge 

Recognizing your learning achievement when you complete this micro-credential


Financial Assistance
Financial Assistance

This course is eligible for Ontario Student Assistance Program (OSAP) micro-credential funding. Find out if you are eligible.

Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.



Applies Towards the Following Certificates

Register - Select a section to enroll in
Nov 18, 2024 to Dec 13, 2024
Total Hours
Potential Discount

What to Expect

This is an interactive course; you will engage online with your class and instructor through our online learning management system. Plan to log into your course regularly throughout the week. 

Real-Time Learning

There will be four live Zoom sessions in this course.

November 20 - 6:30pm – 8:00pm ET
November 27 - 6:30pm – 8:00pm ET
December 4 - 6:30pm – 8:00pm ET
December 11 - 6:30pm – 8:00pm ET

Completion Requirements

This is a graded course where a complete or incomplete will be issued. Evaluation will be based on participation and completion of course activities. Attendance in the live Zoom sessions is not mandatory but is recommended.


No textbook is required.