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Increase your knowledge of business communication theory and improve your business writing capabilities. Understand the key strategies and tactics needed to execute effective written and oral communications with employees. Learn how to plan, produce and revise business documents for internal and external distribution.

Topics

  • The Three Phase Writing Process for business writing
  • Apply rules for proper grammar usage and punctuation
  • Edit and revise documents
  • Develop effective business documents

 

Course Outline

EquivalencyCourse Outline

View additional details including learning outcomes, goals and evaluation breakdown.

 

Notes

Professional Affiliations

This course is recognized by:

Canadian Institute of Management

Qualified Administrative Assistant Program

Recommendations

This course is available to Western employees only.

Applies Towards the Following Certificates

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Register - Select a section to enroll in
Type
In class
Days
T
Time
9:00AM to 12:00PM
Dates
Apr 25, 2023 to Jul 18, 2023
Schedule
View Details
Total Hours
39.0
Location
Format
In Class  
Fee
Western Employee CIM Fee $545.00 Click here to get more information
Potential Discount
Instructors

What to Expect

This is an interactive course; you will engage face-to-face with your class and instructor.

You will have access to our online learning management system to review, download and print course materials, connect with your classmates and instructor via the online discussion forum.

You can expect to spend approximately three additional hours of work per week on course requirements.

Completion Requirements

This is a graded course. Evaluation will be based on any combination of participation, exams/quizzes and assignments.

Textbook

Business Communication: Process & Product, Guffey, Loewy, Griffin, 7th Ed. Cengage, ISBN 9780176910181 (hardcopy) or ISBN 9781774747292 (ebook).

Available for purchase from the Western Bookstore.

Please note that registration in this course is restricted to Western Employees only.

Required