Instructor Resource Hub // Instructor Resources // Support and Resources 

 

Support and Resources

 

Supporting you as you plan and deliver your course is essential to us. Western Continuing Studies has a dedicated professional team to support your classroom success. Your Program Manager, Program Support Manager, and Learning Experience Team are here to help you at every stage of your teaching journey.

 


 

 

Course Materials and Textbooks

We recommend posting all materials in OWL for your course to reduce our environmental footprint. If you require printed materials for your in-person class, please request them through the Learning Experience Team, preferably one week in advance. 


If you wish to change or add a textbook to your course, contact the Learning Experience Team. We will secure you a copy for review. Please allow 8-10 weeks in advance of your class starting. 
 
Custom Course Package 
If you have a collection of articles, case studies and chapter readings, you can combine them into a custom course book for students to purchase. The Western Bookstore will source permission to use these materials and requires 8-10 weeks before the course starts. Please provide copies of textbook chapters or articles and a complete table of contents. Contact the Learning Experience Team if you wish to have a custom course package for your course. 
 
How do I make changes to my existing custom course package? 
Indicate changes on the full table of contents. For any additions, include a copy of the articles or chapters. Submit all changes to the Learning Experience Team 8-10 weeks before the start of your course. 


Complete the case study information (title, publisher and reference or case study number) on your materials order form sent to you with your teaching contract. You may also contact Learning Experience Team anytime to add a case study for your course.  

 

Contracts and Payment

 

Contracts are prepared by our Instructor Support Team based on the following schedule: 

  • Courses offered September – December - issued in June 
  • Courses offered January – March – issued in October 
  • Courses offered April – mid June – issued in February 
  • Courses offered mid- June – August – issued in April 

Contracts, textbook or case study requests will be sent through a secure platform, DocuSign. If you notice any discrepancies in your teaching contract or have any questions, please reach out to our Instructor Support Team


 

We are thrilled that you have decided to teach with WCS. Your teaching contract is your commitment to teaching a course and outlines due dates and responsibilities before, during and after teaching your course. Please review your contract carefully to ensure you fully agree with your role as an instructor at WCS. For any questions on details in your teaching contract, please get in touch with your Program Manager. 


 

DocuSign offers e-signature that you can receive, and sign required documents (i.e. teaching contracts) securely from virtually any device. You can review all your documents and signature status in one location, and we will get a notification once you complete signing (no more scanning or taking a picture of the document page!).  You do not need to create an account to receive and sign documents.  

Tip - If you want to save and review all signed documents in the future, simply create a free DocuSign account. 

 


If you have no other contracts with Western, you will be paid on a weekly basis, two weeks in arrears. This means your first payment will be on the Friday two weeks after your first day.

If you are a Western employee, your payment will be included in your monthly pay. 


  1. Log in to My Human Resources
  2. Select Pay
  3. Select View Earning Statement from the left and click on the earning statement you want to view from the listing on the right.

To view previous statements, select the filter icon, then select the dates you wish to view and select Done.

Note: Statements open in another tab as a pdf. You will need to have the pdf viewer enabled on your web browser or a pdf reader installed on your computer to view the statement. If you cannot view it, the pop-up blocker on your internet browser may be turned on. While you may receive a message allowing pop-ups temporarily, you may also wish to change your browser settings. Get help troubleshooting.  

Viewing on a mobile device

  1. Log in to My Human Resources
  2. Select Pay
  3. Select View Earning Statement
  4. Choose the earning statement you would like to view

 A Paycheque Summary opens.

For more pay details, click on the links at the bottom, for example, Earnings.  
Next, select the tabs at the top to view the data for the Selected Cheque or Year to Date.  
Select X to close the payment details page and the Paycheque Summary page.
To view previous statements, select the small filter icon, select the dates you wish to view and click Done.

 


If you have not received an expected payment, please reach out to Lucy Schenk our Administrative Officer at lschenk2@uwo.ca


Follow the steps below to view your T4 or T4A tax slip electronically

  1. Log in to My Human Resources
  2. Select Tax Slips
  3. Select View T4/T4A Slips from the menu on the left
  4. Select the tax year you want to view/print from the “View Tax Year” drop-down menu
  5. Select View Slip next to the applicable tax slip to view it.
    • Active employees receiving both a T4 and T4A or just a T4A tax slip must provide consent before being able to view their tax slips electronically. For details, refer to Provide or change consent to receive T4/T4A electronically below.
    • Note: Tax slips for 2018 and subsequent years will be available online for active employees.
  6. Your PDF tax slip opens on a new tab.
    • Use your printer's browser to print the tax slip. To protect your private information, please be mindful of where you store and print your tax slips. If you do not have access to a printer, please visit Human Resources for assistance.

Information found here: https://www.uwo.ca/hr/my_hr/how_do_i.html

For detailed information about tax slips, visit our T4/T4A page


Records of employment (ROE) are issued to the government approximately two weeks after a contract end date. ROEs are not issued if an employee has an active status. If you require an ROE during an active appointment, please reach out to Lucy Schenk our Administrative Officer at lschenk2@uwo.ca

Systems and Technology

Your Western Identity is your key to central services at Western and consists of your Western User ID and Password. This identity is assigned to you when you become an active instructor at Western.

Your Western Identity is used as a central authentication source, granting you access to a wide variety of services, such as:

  • My Human Resources (MyHR)
  • OWL
  • Office 365 (email)

WCS will communicate the next steps once your Western Identity has been issued.

New instructors will need to activate their Western Identity before they can access any services. You will receive an email from our Instructor Support Team containing your Western User ID and Employee ID number once your account has been issued by Western Human Resources.

Next steps

  1. Obtain your Employee ID Number 

    Contact wcsteach@uwo.ca to obtain. 

  2. Obtain your Western password

    You will need to obtain a one-time password by contacting the Computer Accounts Office at 519. 661.3800. You will be asked to provide your Employee ID number and other personal information to verify your identity.   

  3. Activate your account

    Use the one-time password you received and log into Western Identity Manager with your Western User ID and temporary password. 
    Complete the steps to activate your account.


As an instructor, you receive a Western email account. Once you have activated your Western Account you will have access to your email account through Office 365. 

This process will explain how to access and set up https://wts.uwo.ca/office_365/index.html (see Getting Started and MFA and Microsoft Office 365.)


Western will communicate important information and messages to your Western email address therefore we recommend that you check this frequently. WCS will communicate to your preferred email address that you provide to us. To ensure you don’t miss important messages from Western you can choose to set up email forwarding from your Office 365 email to your personal or preferred email account.  

Learn how to Forward your Office 365 email address to another email address https://wts.uwo.ca/office_365/email/email.html 


MyHR is a secure online application where Western faculty and staff can view and update information related to their employment relationship.

You can access important things such as: 

  • Set up or update your direct deposit 

  • View your weekly or monthly pay 

  • Update your mailing address (please note you must also advise WCS of any address or email change in addition to MyHR) 

  • Access your T4 or tax slips 

To learn how to view/edit your personal information, click here 


Visit Access to My Human Resources for instruction on how to access My Human Resources (My HR) including how to set up MFA (Multi-Factor Authentication)

Once you have completed MFA setup, log in to My Human Resources

Login in to MyHR https://myhr.uwo.ca using your Western User ID and password.  
 
Hint: Your Western User ID is everything before the @uwo.ca and is the same login that you use to access OWL. 


OWL is Western’s online learning management system used across campus for delivery of all courses. OWL is mandatory for all courses offered by WCS. Depending on the type of course you teach will depend on how it’s used. Our Instructor Support team is here to help you with training and explain how OWL will be used in your course.


For log in issues, try the following troubleshooting tips: 

  • Ensure you have activated your Western Account 

  • Ensure you are entering your full username issued to you by Western (everything before @uwo.ca) 

  • Update your web browser, try an alternate browser 

  • Clear your cache 

If none of the above allows you to login to OWL, contact WTS (Western Technology Services) at 519-661-3800. You will need to provide your Western User ID and Employee ID number to confirm your identity. 

Contact Instructor Support for further troubleshooting or if you require us to provide you with your Employee ID number. 


As an instructor, you have access to resources with Western Libraries, however many of our students do not have access. Only admitted students to the University with a Western User ID are granted access. Most Western Continuing Studies students do not have a Western User ID therefore we do not recommend using Western Libraries or linking students to Western Libraries.  

 

Teaching in Person, Internet and AV support

Your classroom number will be printed on your teaching contract. Your classroom number will also appear on our visual display as you enter our office.


If your classroom is in use or is locked, please check in with our Learning Experience Team at our front desk. They will confirm your classroom number and ensure your room is available. If your door is locked, you may enter the door code, provided to you before the start of your class. 


WCS ensures where possible we meet the individual classroom needs of each instructor and type of class being conducted. If you wish to change your classroom, please contact our Instructor Support Team and we will review classroom availability. If you see an available classroom while in our space, we ask that you avoid moving classes without consulting us for approval.  


Our classrooms are equipped with an Owl Labs camera that is a simple to use plug and play device allowing you to stream your hy-flex class. Whether using your own laptop or using the classroom computer, connecting to the OWL Camera is simple.  

To download the full how to guide click here. 

We offer training on our classroom technology each term. Watch for an invite email or if you’d like to arrange one on one training, contact our Instructor Support Team


Western WiFi is a secure network that requires you to login using your Western User ID and password. Please ensure that you have those available for your in-person class. 

Network: uwosecure-v2 
Enter your Western User ID and password 

We have guest accounts available upon request (typically reserved for our non-credit students). 

Teaching in Online, OWL and Zoom support

Answer here


Answer here


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Answer here

 

Course Scheduling

If a last-minute emergency should arise, and you need to cancel class.  Advise students by posting an announcement in OWL (deliver as high priority) and contact our Learning Experience Team . All cancelled classes must be re-scheduled through our Learning Experience Team


Contact Instructor Support as soon as you become aware of a teaching conflict. All cancelled classes must be rescheduled. Our team will work with you on a new date and time that fits with the students' schedules. 


If you are unwell to teach in person, but well enough to conduct your class online through Zoom, you may move your class to Zoom. Advise students by posting an announcement in OWL (deliver as high priority) and contact our Learning Experience Team

If you are unwell and unable to conduct your class in person or through Zoom, please cancel.  Advise students by posting an announcement in OWL  (deliver as high priority) and contact our Learning Experience Team . All cancelled classes must be re-scheduled through our Learning Experience Team.


Guest speakers experience and knowledge provide students with further opportunities to learn from industry experts. You can manage this yourself and do not need to receive approval from WCS.  
 
Please note that WCS does not compensate guest speakers and instructors are expected to also be in attendance. 

Guest speakers in an online live Zoom class – share the Zoom link, class expectations and etiquette in advance. 

Guest speakers for an in-person class – provide location details, dress attire, class expectations and etiquette in advance. If during WCS business hours, advise our Learning Experience Team that you are expecting a guest speaker and arrange for them to receive a parking pass.  

 

 

Course Evaluations

Course and instructor evaluations are sent to each student at the end of every course. The evaluation consists of 3 parts: 

  • Part 1 is two questions about learning experience and instructor 
  • Part 2 is nine statements about the course overall 
  • Part 3 is an opportunity for written feedback and comments 

Contact your Program Manager with questions regarding your course and instructor evaluation. 
 
 


It’s strongly recommended to survey students midway through the course to obtain feedback. This allows you to implement any suggested and relevant changes for the rest or your course.

Review our video on creating a Start Stop Continuing for your course


The course and instructor evaluations are sent to students on the last day of the course and remain open for one week. Once the survey closes your program manager will review the results and provide feedback to you within three weeks of the evaluation closing date.

 

Final Exams and Assignments

Final exams are conducted online through OWL. There is no need to submit a paper or electronic copy of the exam. 

If an exam is conducted in class and on paper, please provide an electronic copy to the Learning Experience Team. We will ensure student copies are available in the classroom on the exam date. 


Post Degree Students 

Please check in with students if they fail to submit any major assignments. If you have concerns about the student's success in the class, including lacking assignments, tests, or attendance, please get in touch with your Program Manager. 

Public Interest (non-credit) Students 

Should a student fail to submit coursework or attend a live or in-person class, you may contact the student to advise if you have not received their coursework or that they have not met the mandatory attendance requirement. Please direct any student who indicates they have withdrawn but still appear on your class list to our Learning Experience Team at cstudies@uwo.ca.


When setting up your assignment or adjusting existing assignment settings in OWL, select the checkbox for Turnitin Plagiarism Service. 

To view Turnitin results:

  1. Go to Assignments > Click the Grade for the applicable assignment.
  2. Review results using discretion.
  3. Evaluate those flagged orange or red.
  4. Contact your Program Manager to determine the next steps if you have concerns over plagiarized materials. 

ProctorTrack is a remote proctor software used by Western University. ProctorTrack may be used for some mid-term exams or tests. Currently, WCS only uses ProctorTrack for the final exams in the Diploma in Human Resources and the Diploma in Pedorthics. 

Our Learning Experience Team will take care of the setup of any test which uses ProctorTrack in your course. The Program Manager and Learning Experience Team will contact you to outline expectations and the next steps. 

Emergency Contact Information

Emergencies while teaching from 8-5pm – Check with staff at front reception desk. 

Emergencies after WCS has closed (after 5pm) – Check in with on-site security guard or contact campus police at 519-661-3300 or call 911. 

Personal emergency requiring you to cancel class last minute – Email wcsteach@uwo.ca to advise, post a message on your course OWL site to notify your students that class has been cancelled.  

Please note that any cancelled class must be re-scheduled.

 

 

Student Grading

Professional Development (Non-Credit)

If a student has requested an extension for an assignment, consider the student’s request and evaluate their circumstances. Factors to consider may include:

  • The student’s academic performance and track record.
  • The amount of time requested.
  • The impact of the extension on the rest of the course.
  • Any extenuating circumstances may affect the student’s ability to complete the assignment.

If the student’s request is reasonable, you may grant the extension. If the request is not appropriate, such as if the request is for an unusually long period, you can deny the request and discuss other options with the student.  

Please get in touch with your Program Manager if you need any support or assistance in making these decisions. 

 

Post-Degree

Post-degree programs follow Western’s undergraduate policy for academic considerationhttps://registrar.uwo.ca/academics/academic_considerations/index.html For work less than 10%; you may consider that request and evaluate it and grant it based on their circumstance.  

For any work worth more than 10%, the student must follow the academic consideration policies for a medical or non-medical absence. The Medical Absence form is available here: https://www.uwo.ca/univsec/pdf/academic_policies/appeals/medicalform.pdf  

For non-medical academic consideration requests, supporting 


As stated in the course outline policies sections, all required papers may be subject to submission for textual similarity review to the commercial plagiarism detection software under license to the University for the detection of plagiarism. All assignments submitted will be included as source documents in the reference database to detect plagiarism of papers subsequently submitted to the system. Use of the service is subject to the licensing agreement between Western University and Turnitin.com (http://www.turnitin.com). 

When setting up your assignment or adjusting existing assignment settings in OWL, select the checkbox for Turnitin Plagiarism Service. 

Review the Plagiarism report with OWL once the assignment has closed. 

We recommend you enable Turnitin before releasing the assignment to the students. However, you can enable it after an assignment is submitted. 

To view Turnitin results:

  1. Go to Assignments > Click the Grade for the applicable assignment.
  2. Review results using discretion.
  3. Evaluate those flagged orange or red.
  4. Contact your Program Manager to determine the next steps if you have concerns over plagiarized materials. 

OWL will automatically calculate final course grades provided that your Gradebook contains all individual assignments, tests & quizzes, participation grades etc. The grading breakdown (categories and weightings) must match the breakdown detailed in the course outline. Please assign a grade of zero to any ungraded coursework.  

Explore our OWL training videos for more information on how to set up your gradebook.

Our Learning Experience Team will review all Gradebook set up before the start date of your course.  


Grades are due within two weeks of the last day of class or exam date. Do not release the final course grades in OWL. The Learning Experience team reviews and then releases grades as follows: 

  • Students enrolled in a Public Interest (non-credit) course or taking a Post Degree course as non-credit will receive an email advising that grades are available on their myWCS student account. You can post an announcement in OWL once you have submitted your grades. 
  •  
  • Students enrolled in a Post Degree course will receive their grades through their Student Centre account. No email notification is sent. You can post an announcement in OWL once you have submitted your grades. 

Public Interest (non-credit course) 

Review the request; if you deem the request reasonable, you can revise the grade. You may make this change in OWL and advise wcsteach@uwo.ca so that we can adjust the student record. 

Post Degree  

If there is an error in the grade or a minimal adjustment, please contact the Program Manager, who will review and approve the adjustment. WCS will submit the official course grade adjustment.  

The student must follow Western’s undergraduate appeal process for all other situations. In this case, please connect with the Program Manager, who consults with the Director and will advise the student on the process. 

 

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