two people resolving conflict

Minimize frustrations and draw out the best in others in conflict situations.

This certificate offers proven techniques and strategies to approach and manage different types of conflict situations. Learn how to identify needs and interests to solve problems rather than imposing solutions. Build confidence in your ability to respond to conflict in positive ways through practice exercises. Help your employees, coworkers, or clients resolve their differences through mutual agreement, in a timely and confidential manner.

Designed for

Leaders, managers, and career-motivated individuals who wish to improve this valuable skill set. Individuals looking to gain increased confidence in approaching and handling conflict at work, home, and in the community.


Courses: Three required
Format: Online
Cost: $1,859 (requires registration in all three courses)
Admission: OPEN, no application
Completion Time: under 12 months


EquivalencyAdvanced Standing

If you have previously completed the Leading Through Conflict certificate, you may be eligible for advanced standing. Please contact for more information.


Program Fee Bundle Discount

Use discount code BUNDLE when you register for all three courses. Price adjusted at checkout.




Certificate in Mediation and Conflict Resolution
To automatically have your courses tracked towards your certificate completion, click apply now.



3 Course(s)