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leadership

Understand how appealing to the interests of those you lead and communicating effectively can help you to negotiate mutually satisfactory outcomes and enhance relationships.  Learn a step by step model, using a 'principled negotiation' approach, that can be used with many levels in your organization.

Topics

  • When to negotiate and when to use another approach
  • The Negotiation Cycle (from Planning to Agreement Maintenance)
  • Creating a positive working relationship even where there is negative history
  • Communication skills that will enhance negotiation

 


Western Digital BadgeEarn a Western Digital Badge 

Recognizing your learning achievement when you complete this micro-credential

 



Financial Assistance
Financial Assistance

This course is eligible for Ontario Student Assistance Program (OSAP) micro-credential funding. Find out if you are eligible.


Online Session Sample

EquivalencyView additional details including learning outcomes, goals and evaluation breakdown.

 


Come prepared to share your experiences, opinions and perspectives with the class.

All that is required is a strong desire to succeed and a willingness to learn and apply yourself.


 

Prerequisites & Certificates

 

Prerequisites

The following course is recommended but not required:

Applies Towards the Following Certificates

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Register - Select a section to enroll in
Type
Online
Dates
Mar 18, 2024 to Apr 12, 2024
Schedule
Total Hours
12.0
Potential Discount
Instructors

What to Expect

This is an interactive course; you will engage online with your class and instructor through our online learning management system. Plan to log into your course regularly throughout the week.

Real-time Learning

There are four live Zoom sessions scheduled for this course.

March 19 - 9:00am - 10:30am ET
March 26 - 9:00am - 10:30am ET
April 2 - 9:00am - 10:30am ET
April 9 - 9:00am - 10:30am ET

Completion Requirements

This is a graded course where a complete or incomplete will be issued. Evaluation will be based on participation and completion of course activities. You must attend at least three of the four Zoom sessions.

Textbook

No textbook required.

Type
Online
Dates
Mar 18, 2024 to Apr 12, 2024
Schedule
Total Hours
12.0
Potential Discount
Instructors

What to Expect

This is an interactive course; you will engage online with your class and instructor through our online learning management system. Plan to log into your course regularly throughout the week.

Real-time Learning

There are four live Zoom sessions scheduled for this course.

March 19 - 11:00am - 12:30pm ET
March 26 - 11:00am - 12:30pm ET
April 2 - 11:00am - 12:30pm ET
April 9 - 11:00am - 12:30pm ET

Completion Requirements

This is a graded course where a complete or incomplete will be issued. Evaluation will be based on participation and completion of course activities. You must attend at least three of the four Zoom sessions.

Textbook

No textbook required.

Type
Online
Dates
Aug 05, 2024 to Aug 30, 2024
Schedule
Total Hours
12.0
Potential Discount
Instructors

What to Expect

This is an interactive course; you will engage online with your class and instructor through our online learning management system. Plan to log into your course regularly throughout the week.

Real-time Learning

There are four live Zoom sessions scheduled for this course.

August 6 - 9:00am - 10:30am ET
August 13 - 9:00am - 10:30am ET
August 20 - 9:00am - 10:30am ET
August 27 - 9:00am - 10:30am ET

Completion Requirements

This is a graded course where a complete or incomplete will be issued. Evaluation will be based on participation and completion of course activities. You must attend at least three of the four Zoom sessions.

Textbook

No textbook required.

Required